Terms and Conditions
Terms and Conditions
Service Provider: Georgiana MAES ONESIM, registered with URSSAF, with a secondary activity as a French immersion Provider.
Owner of the website paris-french-immersion.com and responsible for its publication: Georgiana MAES ONESIM
Contact : georgiana@paris-french-immersion.com
Website Host: hostinger.com
Professional Civil Liability Insurance: Axa
Qualifications: Master’s Degree in French and Comparative Literature, and a Bachelor’s Degree in FLE (French as a Foreign Language) from Paris 4 Sorbonne.
Scope of Application
These terms apply to all services offered on this website, including immersion stays and private French lessons. The Service Provider reserves the right to modify the conditions without prior notice.
Immersion format and accommodation
The standard immersion may be individual or shared with one other independently booked student whose French level has been assessed beforehand and closely matched to the Client’s. No more than two independently booked immersion students attend at the same time. Each independently booked student has their own private apartment.
Accommodation is provided either in the apartment adjoining Georgiana’s family home or at the nearby Face au Lac residence, approximately five minutes away on foot. Both options are included in the standard package. Georgiana arranges the accommodation according to availability and the organisation of the stay. The accommodation and learning arrangements are specified in the quotation.
French lessons, lunches and dinners take place at Georgiana’s family home. Guided activities take place at home or on outings. Breakfast is enjoyed independently in the private apartment.
Guaranteed exclusive immersion is available, subject to availability, for an additional €1,000 per week. No other immersion student will join your lessons, family meals or guided activities. Exclusive immersion must be requested and expressly confirmed in the quotation; travelling alone does not by itself guarantee exclusivity.
Couples, friends and family members travelling and booking together may be accommodated as a group of up to three people under separately agreed arrangements. Supplements for additional people in the same booking are distinct from the exclusive immersion supplement.
Pricing
Prices are listed in euros and available for the Client to view on the website. VAT is not applicable. The Service Provider may adjust prices, but billing is based on the rates in effect at the time of booking.
Booking/Service Orders
The selection of booking time slots is made directly on the website. A prebooking and a down payment of thirty percent (30%) are required to secure your reservation.
Transfer of the outstanding balance (70%) must be paid at least 30 days before the day of arrival.
Transfers from outside the UE must be done via Wise
Payment & Security
For bookings made more than 30 days prior to the start of the stay, either full payment or a deposit of 30% is required at the time of booking, with the remaining balance due no later than 30 days before the service begins.
For bookings made less than 30 days before the start of the stay, full payment must be made immediately.
Services can be booked up to 1 week before their start date..
Immersion stays – Cancellation and Postponement
Cancellations or postponements must be submitted in writing and the student must confirm that the Provider received his notification.
If a cancellation or postponement request is received at least 30 days before your arrival, the Provider will charge a €150 cancellation/postponement fee, plus 10% of the total program fee for the week(s) being canceled or postponed.
All cancellations are subject to fees.
For cancellations or postponements received less than 30 days prior to arrival, no refund will be issued.
Cancellation requests made between the 1st and 15th of a month will be processed on the last day of that month.
Requests made after the 15th will be processed on the last day of the following month.
Once a program has started, it is considered complete, and no refund or credit can be issued for missed lessons, weeks, or courses—whether partially or fully unattended. Accommodation fees are also non-refundable.
In the event of an emergency requiring you to cancel during your stay, no reimbursement will be provided. Refer to your travel insurance terms. However, th Provider may offer alternative dates or a mutually agreed-upon form of compensation.
Should the Provider have an emergency after the program has started and cannot continue, she will offer alternative dates, another homestay destination, or a proportional reimbursement based on the remaining duration of the stay.
Online courses – Cancellation and Postponement
Course Schedule: A specific schedule for online courses must be established and agreed upon by both the student and the Provider. This schedule is contractual.
Cancellations and Force Majeure: In cases where the student cancels courses, except under force majeure the Provider is not obligated to refund the canceled lessons.
Limitation on Cancellations: Cancellations should be rare. If a student cancels more than three consecutive lessons without prior agreement with the Provider, the contract will be terminated, and the deposit will be forfeited.
Notice of Termination or Reduction of Courses:
– Termination Notification:The student must notify the Provider at least two weeks in advance if he wishes to terminate the contract or reduce the number of weekly courses.
– Insufficient Notice: If less than two weeks’ notice is given, or if the student misses courses during this periodthe Provider will retain the deposit.
Online courses – Holidays and Course Interruption
Notification of Holidays: For interruptions lasting more than three weeks, the student must inform the Provider at least two weeks in advance.
Course Resumption: The resumption date will be agreed upon by the student and the Provider. If the student fails to resume lessons on this date, the contract will be terminated, and the deposit forfeited.
Insurance
Students are responsible for obtaining insurance that covers cancellation, accidents, illness, injuries, loss or theft of personal belongings, or damages caused to a third party. Liability insurance (Civil Remedies) is highly recommended. The Provider cannot accept any responsibility for accidents involving third parties or property during the stay.
Privacy Policy
Only the data necessary for the execution of the services is collected. The Client has the right to access, rectify, or delete their data in accordance with applicable legislation.
Applicable Law and Dispute Resolution
In the event of a dispute, French law shall apply, and mediation will be the preferred method for resolving the issue.